Folder With an Exclamation Point?

In most cases, when this happens, it is advisable to to either reset or restore the iPod. While this solves one problem, it lands users into another. The data from the iPod is erased when it is restored. In such situations, ff there is no back-up available, then one can always use an iPod Recovery Software to recover the deleted files.

For example, many users would have found that their iPod displays a folder and an exclamation mark next to it. It does not work after the icon appears on its screen.


The cause for this icon is that there is a problem in the ‘configuration settings’ of the iPod hard disk. The folder and exclamation mark are icons used by Apple to describe the problem. The reason behind the problem is left quite ambiguous by company.


There are many ways to resolve this problem:

Charge the iPod.

Reset the slide the ‘Hold’ switch on and off repeatedly and then hold the center button until the Apple logo appears. This step may need to be repeated a couple of times until it starts.

Restore -select the ‘Restore’ option from the ‘Summary’ tab in the iTunes window. Use the latest version of iTunes while doing so. This ensures that it is restored correctly and with the right format. The data however, gets deleted during this process.

If none of the above steps work, send the iPod for servicing.

You can then Recover data using and iPod Recovery Software. The software runs on the computer and scans the hard disk to recover all deleted data even after the ipod has been formatted or restored. Such software should be chosen carefully to ensure that your data does not get permanently deleted during the recovery process.

Stellar Phoenix iPod Recovery is a read-only iPod Recovery Software and is therefore competent enough to Recover data without damaging it. It can recover data after almost any data loss situation. The tool is compatible with both Windows and Mac OS. It supports almost all the latest file formats; MP3, MIDI, AAC, WAV, MOV, etc.