‘The Required File Cannot Be Found’ – iPod Error and Recovery

iTunes is the interface software that allows your iPod to interact with computer system. You can use iTunes to sync all files and folders of computer. But sometimes, it fails to sync and displays errors. One of the possible reasons is disk structure corruption that might force you to reformat it. After this, you need to restore lost data from backup. However, if backup cannot restore the required information, you should use iPod Recovery applications.

You might encounter the similar error message with your Windows:

“iPod name” cannot be synced. The required file cannot be found.”


Your iPod might fail to sync due to below possible reasons:

o Corrupted ‘Photo Cache’ folder
o iTunes installation files are corrupted or deleted
o Corrupted files in iTunes library
o USB connection issues
o Computer firewall or antivirus problems
o Out-of-date Windows installation
o Disk use is not enabled in iTunes
o iPod disk structure is damaged


You need to apply these methods to solve the existing problem:

o Delete the corrupted ” Photo Cache’ folder. To do so, click Start->Search->All files and folders and type ‘Photo Cache’ and search over the entire hard drive. Delete the folder when located
o Disconnect your iPod from computer and remove ‘iTunes’ and ‘QuickTime’ using ‘Add or Remove programs’ feature in Control Panel. Next, use Windows Installer Cleanup Utility to remove all their installation files from computer. You should then install latest version of iTunes and QuickTime
o Find and delete the corrupted files from iTunes Libraray, if any
o For correcting USB issues, first try connecting your iPod to the rear port. If this doesn’t help, perform steps like reinstalling or updating USB drivers and using a new USB cord
o Try allowing your iTunes onto your computer’s security/firewall programs
o Update Windows installation with the latest updates and service packs available
o You can also attempt to enable disk use in iTunes
o If the problem continues, disk structure might be damaged. Connect your iPod and run chkdsk. If this doesn’t resolve the issue, reformat the iPod and restore lost data from backup.

If data backup is not in clean state or not available, you can use iPod Recovery solutions. These are powerful iPod data Recovery utilities that can restore lost data in all logical data loss cases.

Stellar Phoenix iPod Recovery is an advanced recovery tool for lost music files, videos, documents, podcasts, graphics and other data from crashed iPod. It is available for both Mac and Windows operating systems. It is compatible with Nano, Classic, Mini and iPod Shuffle.